MarketWatch Picks has highlighted these products and services because we think readers will find them useful; the MarketWatch News staff is not involved in creating this content. Links in this content may result in us earning a commission, but our recommendations are independent of any compensation that we may receive. Learn more.
Recently, our customer support wait times have been far too long for some users. We are acutely aware of this issue, and are working tirelessly to reduce wait times. Following the launch of Gemini Earn and the growing interest in cryptocurrency, we wanted to speak directly to our new and existing users about some of the most common concerns raised to our customer support team and give you some tips for how to make your experience with us as seamless as possible.
Delays when withdrawing funds are most often caused by pending bank transfers ACH , debit card transfers, or a delay in the onboarding process. While some users are auto-onboarded, there are times when we need to take a closer look at your application and the documentation you send us.
When sending us your information , make sure your ID image is clear, and that all the information you input matches your documents e. If there are issues, we might need to get in touch and that could delay verification of your account.
The first step to ensure a successful wire transfer to your Gemini account is to link your bank account to your Gemini account before you initiate the transfer. Make sure the name on the bank account matches the name on your Gemini account. We can only accept funds in your name to your personal Gemini account.
We can also only accept funds to your Gemini institutional or business account in the name of the entity. For any additional questions, feel free to reach out to our customer support team by submitting a request via our help center. We are always in search of great talent! Fiats available:. Buying and selling cryptocurrencies on the Gemini Mobile App or desktop exchange is an elegant and reliable experience. You can link your debit card with your account to buy crypto quickly and easily, or immediately fund your account with GBP through bank transfers.
Find out more about the full list of cryptocurrencies you can trade with GBP on Gemini here. You can safely store and manage your crypto in our state-of-the-art storage system. Your assets held in our hot wallet are also fully insured. Storing your crypto with us ensures that your assets are held in our state-of-the-art storage system that has been built by world-class security engineers and experts.
The majority of your assets are held offline in our cold storage system. Your assets held in our hot wallet are fully-insured. We require two-factor authentication 2FA for every account. Trade bitcoin and other cryptos in 3 minutes.
Fees for each the sender and receiver of trades range from 0. Gemini also has a pretty straightforward sign-up process and an easy-to-use trading interface that any beginner can get the hang of. Never traded on Gemini before? Starting a new account at Gemini. The bank account must be in the same name as the new Gemini account holder. Finally, they will ask you to submit documentation that proves your identity and address, like a copy of a bank statement with your address clearly printed.
First, click on Transfer Funds on the main menu bar. With Gemini, there are a few ways to put funds into your exchange account:. This is only available to users in the US. There is a hold on the funds when it comes to withdrawal, however. After 4—5 business days, the deposit will fully settle and you can withdraw those funds from your account. Wiring a deposit is more straightforward: because wire transfers are irreversible, you can begin trading and withdrawing the funds once Gemini receives the money.
If you deposit before pm, your funds will be ready for trading the following business day with no holds for withdrawing. Oh, and Gemini charges zero deposit or withdrawal fees! It is different from an external wallet, which is a more secure place to store your cryptocurrency. The Gemini trading interface is really easy to use, and it has a simplified design that makes learning how to place orders a breeze. Before you click Buy and confirm your purchase, you can see the exact fee that will be charged and the total amount of USD, BTC or ETH that will be taken from your account to complete the transaction.
It's unique payment system created by unknown programmers that is used for transmission of electronic money. The payment is always held without interference of banks or other mediators. Payment can be held thanks to such currency unit, which is called Bitcoins. They are considered the equivalents for any currency in any country of the entire world. Bitcoin consists of defined letters and numbers called in other words as keys.
They are classified in such way:. Charges do not exist, only for some operations tiny sums of money can be charged. If you need to see the pricing for our virtual phone numbers and other phone services, please click this button below. Rates and coverage for virtual phone numbers. Here you may find unbelievable benefits of Bitcoin. This phone number will be working one within 24 hours. Do not forget to check email, because our team will notify you of number connection.
Then you will become a user of great VoIP telephony service. Buy virtual phone number via Bitcoin. Still have unclear mind about received information? Contact our technical department and solve all troubles with virtual numbers via Bitcoin.
During the ordering process for a phone number, you will be asked how you would like to pay, and you will also receive a list of payment methods accepted by Freezvon. Our team aims to provide our customers with a variety of different payment methods. More available payment methods We work with the most popular, secured, online payment service providers who will guarantee the security of your transactions.